Happy Sunday folks. Let me cut right to the chase here. As I am typing this, I was supposed to be flying the friendly skies to a wonderful and well needed vacation to Europe. Belgium, Ireland, and Amsterdam to be exact. I have been planning this trip for almost a year and due to the Coronavirus, my vacation has been flushed down the s****er. While I am still not a happy camper about this, I wanted to share with you a few things. If your travel was cancelled due to the Coronavirus, I want you to be sure you recoup some of your money back and even get future travel to work in your favor.
Get a Point Adjustment
Now, you guys have been rocking with me for quite sometime now. I travel a lot for free due to point hacking and this was how I paid for 98% of this trip to Europe. When the Coronavirus first hit the airways last week, I was almost certain that hotels wanted to keep their prices attractive so that travelers would not cancel their stay with them. Out of curiosity, I wanted to to double check my own lodging to see if the points requirement dropped for each of my stays. I’m so glad that I did.
So as you can see, I have a point adjustment of 12,000! Guys, this was just one of my stays and man did I rack up. So I want to share with you how I was able to achieve this:
- Have ALL of your lodging confirmation ready for the representative (The reps are already mad busy with thousands of callers, this will expedite things)
- Tell the representative you found lower point requirements for your stay and would like a point adjustment
- BE NICE
- Before you hang up with the representative, ensure they have adjusted the points and sent you the confirmation email
By doing this, I have received over 42,000 back in hotel points that will probably equal up to an extra free night in the future.
Dispute the Charges/Cancel
Our Ireland stop of the vacation consisted of two excursions, A Game of Thrones Tour and a Cliff of Moher tour that we were super hype about. With the company that we went through, we were lucky to cancel way ahead and not be penalized. We made the decision to cancel the excursion within the time frame mentioned in the cancellation fees and I should be receiving a refund within a few days.
Now, for those of us who have had no luck with getting our refunds back due to the huge surge of companies getting calls and their systems crashing I would like you to look into the rules of cancellation for the credit card you used. For example, we booked a round trip train ride from Brussels to Amsterdam for about 45 Euros. Before the Coronavirus spreaded as rapidly as it did, our particular train was already canceled due to service on the tracks/maintenance etc.
After six days of waiting on a refund, I went to dispute the charge on one of my best travel cards. The customer service team so understanding and cooperative with the situation at hand and told me that they were getting many similar calls so they were prepared. Guys, please be sure to check in with your travel credit card companies, they are there to help you through issues likes this. If you would like to read more or secure the card I have simply click here
Roll on Their A**es
I don’t know about you all, but I need to speak to someone when I need answers. Do not forward me here, call this number, etc. It’s not happening with me! In my efforts to cancel my flight and get some answers regarding my points and tax refund, I was hit with crashed sites and the airline no longer taking phone calls. I was frustrated and annoyed because at one point I was reading something, and the next day I was reading something else. Man oh man was I stressed and concerned that I would’ve been penalized and or burned.
With that being said, I had to think outside of the box and come up with a way to get answers quick. Last Friday, I ran out of options and just decided to roll up to the airport because I needed my questions answered asap.
I went to the empty airport and went to the airline counter and explained my issue. Within minutes she fixed the issues, and did it with awesome customer service! I was very relived and my anxiety went down, all due to thinking outside of the box and being determined to get my questions answered.
Guys, this Coronavirus issue is hurting everyone. Travelers, non travelers and everyone in-between. I hope the methods I used mentioned will help you in recouping your travel money back. If it did, please let me know and be sure to share this blog post and comment below!
(Travel tip, use Facebook Messenger to contact airlines, tour companies etc. They are usually food with responding to travel questions/concerns.)